Carpet Care

Entry Mats

  • The 1st line of defense for your new carpet is an entry walk off mat. A high quality absorbent mat should be used at all entrances leading to your carpets. Regularly vacuum and clean the walk off mats as they will reach a high soil load very quickly.
  • Do not let your carpet become heavily soiled before vacuuming. A routine vacuuming is highly recommended as to keep soil loads to a minimum.

Routine Vacuuming

  • The most important maintenance procedure is the removal of dry soil by vacuuming. Appropriate vacuuming is several slow passes back and forth in the same area. Use a dual motor upright vacuum where the brushes and suction are driven by separate motors. For best results, change vacuum bags before they become two-thirds full. Vacuums with beater bars are not usually recommended.
  • All vacuums must be approved under the Carpet and Rug Institute’s Seal Of Approval Vacuum Cleaner Program. A comprehensive list of approved products can be found at These vacuums have been performance tested and have met indoor air quality standards to help ensure that your carpet is clean and your indoor environment remains healthy.

Spot Cleaning

  • Spills and spots must be attended to with immediacy. Spills that are allowed to dry are much more difficult to remove. All spot cleaners should be approved by the CRI Seal of Approval Program. These products are listed at
  • Never rub spots or spills, use a blotting action only.
  • For hard to remove spots or stains, a 4 parts water to 1 part household bleach may be used on carpets allowing a 10 minute dwell followed by a thorough water rinse.

Restorative Cleaning

  • Hot Water Extraction is the preferred method of cleaning on synthetic fiber carpets. This method is proven to be the most effective meands of removing entrapped soil and other residues. This method does require effort and will take some time to dry. Use air movement systems and the HVAC system to aid in drying time.
  • The Keys of cleaning are:
    • Chemicals (approved detergent solutions used as pre-conditioner)
    • Heat
    • Agitation
    • Time (dwell time of the pre-conditioner)
  • Once the appropriate pre-spray has been sprayed onto the carpet with a hand pump, sprayer diluted with hot water,
  • A cylindrical brush machine such as manufactured by Prochem can be used to work in the pre-spray chemistry and to suspend soil providing a more effective extraction.
  • Extraction should be performed using two wet passes and two dry passes using water and at least 130 degrees F at the extraction head.
  • Groom the wet carpets with a Grandi Groomer or similar grooming tools to provide the best appearance retention to the cleaned fibers.
  • Never mix any detergent solutions at greater than the recommended concentrations. The most effective cleaning method by hot water extraction employs a pre-spray chemistry coupled with agitation. Always thoroughly rinse any detergents from the carpets with water only as to impede accelerated soiling. If detergent residue or build up exists, clean the carpets with hot water only.

Spot Cleaning Guide


First, blot thoroughly with a white cotton cloth or paper towels. Next, apply a solution of 1/2 teaspoon (no more) of liquid dishwasher detergent to one quart of water. A spray bottle works well. Repeat until stain is removed.


Same as 1, but treat with white vinegar before using detergent.


Same as 1, but treat with household ammonia before using detergent.


Blot as much as possible with white cloth or paper towels. Apply a volatile solvent such as Perchloroethane (dry cleaning fluid), or citrus based solvent to a white cotton cloth. CAUTION: Do not apply the solvent directly to the carpets pile as permanent damage WILL result. Use rubber gloves and provide adequate ventilation.


Freeze the stain with ice or a commercially available product in an aerosol can. Shatter with a blunt object and vacuum immediately. Repeat until spot is removed.


Commercial preparations are available. A 5% Sodium Thiosulphate solution (from a photography store) may also be used. For stains more than a few hours old, this solution should be heated.


Most can be removed with a 10% solution of oxalic acid. More stubborn stains will require professional cleaning as restricted chemicals may be needed. Use of oxalic acid is not recommended for solution dyed products as damage may result. Certain household cleaners contain oxalic acid and should be used with caution.

Stains and Cleaning Methods

  • Alcoholic Beverage – 1
  • Asphalt – 4
  • Beer – 1
  • Betadine – 6
  • Berries – 1
  • Blood (web) – 1
  • Blood (dry) – 3
  • Butter – 1
  • Chewing Gum – 5
  • Chocolate – 3
  • Coffee – 2
  • Cola Drinks – 1
  • Cosmetics – 1
  • Crayon Markers – 4
  • Excrement – 1
  • Food Dyes – 1
  • Furniture Polish – 1, 4
  • Grease (auto) – 4
  • Grease (food) – 1
  • Ink (ball-point) – 4
  • Ink (washable) – 1
  • Lipstick – 4
  • Milk – 1
  • Mustard – 1
  • Nail Polish – Nail Polish Remover
  • Paint Latex (web) – 1
  • Paint Latex (dry) – 4
  • Paint (oil) – 4
  • Rust – 7
  • Tea – 1
  • Urine – 2
  • Vomit – 2
  • Wax – 5
  • Wine – 3